Sunday, November 2, 2014

Falco eBike Drive System Testimonial - Jim Wilkes

Jim was kind enough to write about his purchase. Thank you Jim!

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My name is Jim, and I have had to ride hand trikes for years.  I tried a device called a pusher to help me us the hills and it was not easy to operate or connect.

I have a bad right leg and could not ride a regular bicycle or even a recumbent trike.  I recently had a surgery that fixed my right leg so that I could ride a recumbent trike.  With the help of Utah trikes and Falco Electric Motors, I am now riding a bicycle again.  My recumbent bike is so much easier to ride with the Falco motor.  The Motor and trike are integrated and for the first time in 33 years I am riding again.  I have been extremely pleased with the customer service at Falco and Rakesh has been so easy to work with. He has helped me in understanding how the motor works.  Plus he helped me with the wireless integrated control unit, which makes riding much easier.  I can tel you that this has changed my life. 

I live in a town that has 40 + miles of bike trails and we also have a number of hills to climb. But with the trike and Falco integrated motor and control, it is so easy to now get around.  You have to remember this is still a bike, you still need to pedal and with the assist of the motor, even I can keep up with the folks I ride with.  The Falco unit, it very responsive and offers a number of features that other electric motors could only dream of.  For example, when I ride up a hill, on the way down the hill the motor has a built in charging unit, that extends the time on my battery.   Making the ride capable of longer distances.  You can set the motor to automatically assist you or you can tap the throttle and off you go.

I choose the 500 Watt motor for the power, and this motor provides that power, and at the same time is efficient as the other motors offered. The power and torque of the Falco motor is amazing and it was the Best choice I could have made.  And Yes there is plenty of power.  Life really is about choices and I for sure made the right choice by purchasing a Falco integrated system.  I had done a lot of research on electric motors and the Falco system is the right choice.

I would encourage you to check out the Falco web site and see for yourself this amazing company.  I am a believer in Falco and happy to have a integrated system that really works.   
Jim Wilkes
Ride With Pride


Useful Links:
  1. Utah Trikes
  2. Electric Bicycle World
  3. Falco eMotors

Saturday, November 1, 2014

Training Documents for Falco Dealers and Customers

Dealer application can be found here.

Spoking Information:

For Spoking Hx 2.0 500W Motors, review the following documents:

500W Front Wheel Installation with 100 mm Spacing: 
http://falcoemotors.com/dealers/500W%20Front%20Wheel%20Installation.jpg
500W Rear Wheel Installation with 135mm Spacing:
http://falcoemotors.com/dealers/500W%20Rear%20Wheel%20Installation.jpg

For Spoking Hx 3.0 750W Motors, review the following documents:

750W Front Wheel Installation with 100 mm Spacing: 
http://falcoemotors.com/dealers/750W%20Front%20Wheel%20Installation.jpg
750W Rear Wheel Installation with 135mm Spacing:
http://falcoemotors.com/dealers/750W%20Rear%20Wheel%20Installation.jpg

For Spoking Hx 4.0 1000W Motors, review the following documents:

1000W Front Wheel Installation with 100 mm Spacing: 
http://falcoemotors.com/dealers/1000W%20Front%20Wheel%20Installation.jpg
1000W Rear Wheel Installation with 135mm Spacing:
http://falcoemotors.com/dealers/1000W%20Rear%20Wheel%20Installation.jpg

 Troubleshooting the motor:

In a rare instance where motor is not working with throttle or torque sensor or crank sensor, the following things should be checked:
  1. Is motor receiving power? How do you check that? Check voltages on the 6-pin and 4-pin motor connectors. 6-pin connector voltages are documented here. 4-pin connector voltages are documented here. Also, make sure the battery connector is installed as per this document. Check to make sure battery fuse is not blown and the battery connector is outputting correct voltage. Motor will not work beyond 55V as an internal safety mechanism.
  2. Is motor locked? If the wheel is stiff to rotate, the motor is most likely locked. It should be unlocked using the console or the Falco Interface. If motor is locked, some versions of Falco Interface (1.4.2 or lower) will show the Hall Code (Err) as 255.
  3. Is motor in mode 0. If the connected console or the Falco interface is in mode 0, motor is automatically in non-assist mode.
Hx Motor Wiring Diagram can be downloaded here. (Note: A number of brake sensors can be interfaced with the Hx motor. The 6-pin connector has the default provision to connect to a brake sensor (for OEM applications). Also, crank sensor connection can be reprogrammed to act as a brake sensor or reverse function).

Falco Interface :

Falco interface serves two main purposes: one to adjust the torque sensor settings and secondly to diagnose any issues with the motor and the console. The third and least used purpose is to be used as a way to connect to an ANT+ heart rate sensor while using the bike as an indoor exercise machine.
Falco Interface 1.4.2 version can be downloaded here. How to use Falco Interface? The YouTube videos can be seen here: Part 1 and Part 2. You can also review this video published by Court Rye of Electric Bike Review.

 How does Falco Torque Sensor work?

Review this document.

Falco Quick Start Installation Guide

Falco Quick Start Guide can be found here.

Falco's Simplified Console for US Customers

Learn about Falco's simplified console here.

 Other Dealer Training Documents

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